Sunset Lake Software - Comments for "Crashes After Launch when attempting to exit rendered image (iPod Touch)"

Hi First of all I want to

Hi
First of all I want to congratulate you for doing this app. I'm from Spain and I'm studying biology, and I have to tell that it's really cool and useful for me!! Thanksss :)

But I have the same problem, the one that happens after downloading one molecule from PDB. I've tried with several ones and it allways happens :(

Hope that you can find a way to fix it soon :)
Thanks again

Danny

I've been having the same

I've been having the same issues as kf6tac above. I'm using Molecules on an original iPhone running version 2.0 of the iPhone software (build 5A347 that was pushed via iTunes). I've tried adding " CRYSTAL STRUCTURE OF THE HELICASE DOMAIN OF THE GENE4 PROTEIN OF BACTERIOPHAGE T7" (code 1cr0), the hemoglobin molecule mentioned above, and "COMPLEX OF E.COLI DNA TOPOISOMERASE I WITH 3'-5'-ADENOSINE DIPHOSPHATE" (code 1cy0). I too was hoping that the 1.0.1 update would fix the problem, but alas that's not the case. I'm not using Molecules quite enough to put myself through a system restore, but if that indeed turns out to be the only cure, I might be willing.

This problem aside, congratulations and thank you for a nice app!

Oh well. I'll keep looking

Oh well. I'll keep looking to see if I can track down anything on my side of things that could be causing this. Thanks for testing again and sorry about the problems you're having.

I just tried out the 1.0.1

I just tried out the 1.0.1 update and still have the same crash; it's probably one of those mysterious 2.0 firmware issues of which you speak. Since my use of Molecules is mostly for my own entertainment, it's not compelling enough right now for me to wipe my iPod clean and start anew. Thanks for the help, though.

I just tried 1o1k on the

I just tried 1o1k on the latest version I have here (1.0.1 with some minor tweaks) and it ran fine. The problem might be solved by the update, or it might be that I'm testing it on an iPhone (original, not 3G). The number of atoms is far less than others I've tested against, but I did notice that the journal publication fields were missing, so I'll see if that causes any memory problems that might lead to a crash.

I've heard from other developers that they are seeing some mystery crashes that only hit certain users and seem to be cleared with a system restore, indicating a problem with the 2.0 firmware. Hopefully, this is not one of those.

I forget which specific

I forget which specific molecules I had the first two times this occurred, but I just replicated it on my iPod with PDB code 1o1k (Hemoglobin Alpha Chain).

What specific molecules (PDB

What specific molecules (PDB codes) did you grab? I'd like to see if I can repeat this to figure out what's wrong.

There was a slight problem in the way that the 1.0 version handled the initial scanning, so whenever the 1.0.1 update gets pushed out to everyone that might solve it. I'd like to test and see if it does, though.

Deleting the application works to clear the error because the Gzipped PDB files are downloaded to the application's sandboxed /Documents directory. When you delete the application, the /Documents directory gets wiped as well, along with any application preferences and settings. Re-downloading it starts you with a fresh /Documents directory and blank preferences.

As I said elsewhere in the forums, I'm going to try to cut down on the Scanning... and Rendering... times by caching a lot of that to disk.